Global Capital Markets BPO Market 2014-2018

Price :
Published : Jul-2014
No. of Pages : 52

Report Description

Capital Markets BPO is the smallest sub-segment of the Global BFSI BPO market and its service providers support some of the leading financial institutions and custodians in the world. Many asset management firms such as those dealing in hedge funds, private equities, and exchange-traded funds are opting for BPO services for many of their functions in an effort to cut costs through labor arbitrage. Lack of adequate resources to support the operations of these functions and increasing pressures on these firms to deliver in a short time frame are some of the other major reasons firms are opting for BPO. The stringent regulatory environment that these financial institutions operate in has increased the need to outsource their operations, so that they can focus more on their core business activities and build competitive advantages to sustain their position in the global competitive environment.

TechNavio’s analysts forecast the Global Capital Markets BPO market will grow at a CAGR of 4.76 percent over the period 2013-2018.

Covered in this Report

The Global Capital Markets BPO market can be segmented into the following on the basis of BPO function: Back-office Outsourcing, Middle-office Outsourcing, Front-office Outsourcing, Data Management, Document and Records Management, Facility Management, Call Centers, and Consulting. The report also discusses in detail the market spending across end-user segments and covers the spending across key geographical regions in the market.

TechNavio’s report, the Global Capital Markets BPO Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, EMEA, and APAC regions. It also covers the Global Capital Markets BPO market landscape and its growth prospects in the coming years and includes a discussion of the key vendors operating in this market.

Key Regions

  • Americas
  • EMEA
  • APAC

Key Vendors

  • Cognizant Technology Solutions Corp.
  • eClerx Services Ltd.
  • Syntel Inc.
  • Tata Consultancy Services Ltd.
  • Wipro Ltd.

Other Prominent Vendors

  • Accenture plc
  • Aegis Ltd.
  • Cap Gemini SA
  • EXLService Holdings Inc.
  • Genpact Corp. Communications
  • HCL Technologies Ltd.
  • Hewlett-Packard Co.
  • iGate Global Solutions Ltd.
  • Infosys Ltd.
  • Mahindra & Mahindra Ltd.
  • Mphasis Ltd.
  • WNS (Holdings) Ltd.

Key Market Driver

  • Cost-effective Operations
  • For a full, detailed list, view our report.

Key Market Challenge

  • Data Security
  • For a full, detailed list, view our report.

Key Market Trend

  • New Outsourcing Locations
  • For a full, detailed list, view our report.

Key Questions Answered in this Report

  • What will the market size be in 2018 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings

04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology

05. Introduction

06. Market Landscape
06.1 Market Overview
06.2 Market Size and Forecast
06.3 Five Forces Analysis

07. Market Segmentation by Capital Markets Outsourcing Type

08. Market Segmentation by Capital Markets BPO Function

09. Market Segmentation by Capital Markets BPO End-user Segments

10. Geographical Segmentation

11. Buying Criteria

12. Market Growth Drivers

13. Drivers and their Impact

14. Market Challenges

15. Impact of Drivers and Challenges

16. Market Trends

17. Trends and their Impact

18. Vendor Landscape
18.1 Competitive Scenario
18.2 Market Share Analysis 2013
18.3 Other Prominent Vendors

19. Key Vendor Analysis
19.1 Cognizant
19.1.1 Business Overview
19.1.2 Business Segmentation
19.1.3 Key Information
19.1.4 SWOT Analysis
19.2 eClerx
19.2.1 Business Overview
19.2.2 Business Segmentation
19.2.3 Key Information
19.2.4 SWOT Analysis
19.3 Syntel
19.3.1 Business Overview
19.3.2 Business Segmentation
19.3.3 Key Information
19.3.4 SWOT Analysis
19.4 TCS
19.4.1 Business Overview
19.4.2 Business Segmentation
19.4.3 Key Information
19.4.4 SWOT Analysis
19.5 Wipro
19.5.1 Business Overview
19.5.2 Business Segmentation
19.5.3 Key Information
19.5.4 SWOT Analysis

20. Other Reports in this Series

List of Exhibits

Exhibit 1: Market Research Methodology
Exhibit 2: Overview of Capital Markets BPO Market
Exhibit 3: Global Capital Markets BPO Market 2013-2018 (US$ billion)
Exhibit 4: Global Capital Markets Segmentation by Outsourcing Type, 2013
Exhibit 5: Global Capital Markets Segmentation by BPO Function, 2013
Exhibit 6: Global Capital Markets BPO Segmentation by End-Users, 2013
Exhibit 7: Global Capital Markets BPO Market Segmentation by Region, 2013
Exhibit 8: Business Segmentation of Cognizant
Exhibit 9: Business Segmentation of eClerx
Exhibit 10: Business Segmentation of Syntel
Exhibit 11: Business Segmentation of TCS
Exhibit 12: Business Segmentation of Wipro

Press Release

TechNavio Announces the Publication of its Research Report - Global Capital Markets BPO Market 2014-2018

TechNavio recognizes the following companies as the key players in the Global Capital Markets BPO Market: Cognizant Technology Solutions Corp., eClerx Services Ltd., Syntel Inc., Tata Consultancy Services Ltd. and Wipro Ltd.

Other prominent vendors in the market are: Accenture plc, Aegis Ltd., Cap Gemini SA, EXL Service Holdings Inc., Genpact Corp. Communications, HCL Technologies Ltd., Hewlett-Packard Co., iGate Global Solutions Ltd., Infosys Ltd., Mahindra & Mahindra Ltd., Mphasis Ltd. and WNS (Holdings) Ltd.

Commenting on the report, an analyst from TechNavio’s team said: “The emergence of new outsourcing locations is one of the major trends in the market. Many capital market firms are starting to near-shore their operations with an increase in costs of labor in typical offshore locations such as India. Emerging favorable near-shore locations include Brazil, Eastern Europe, and South Africa.”

According to the report, one of the major factors driving the growth in this market is the cost-effectiveness of outsourcing certain operations of capital markets. These firms are increasingly outsourcing their back-office functions that require stable infrastructure, capital investment, and human resources to improve the efficiency of their operations and cut costs through labor arbitrage.

Further, the report states that data security is one of the most important challenges faced by the market. The confidential nature of capital markets data makes it a risky affair and extra measures need to be taken to ensure data confidentiality.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Filed in: Banking & Finance, IT
Publisher : Infiniti Research Limited
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