A contact center is the central point in an enterprise from which all customer contacts are managed. A contact center plays a prominent role within enterprise wide customer management strategies. Currently, contact centers are embracing new...

VSAT is the acronym of Very Small Aperture Terminal, the term ‘Very Small’ coming from relatively small sized antenna mounted on walls, roof tops or ground. VSATs are communication terminals that transmit and receive text, audio, and...

Server virtualization is the replication of multiple server instances catering to different computing needs of the enterprises on a single server hardware. Every instance of the server being replicated on the physical server acts as an individual...

Publishing is a process that involves the production and distribution of the information. It includes the development, acquisition, copyediting, design, production, and marketing and distribution of content through both physical and electronic...

Supply Chain Management (SCM) BPO is a segment of outsourcing, which consists of subcontracting the SCM business processes of an organization to a third-party vendor that has expertise in the domain. It is an effective strategy of delegating...

The Automotive aftermarket is a subordinate market, which focuses on the manufacturing, remanufacturing, distribution, and installation of automobile components post sale. The components installed after the initial sale of the vehicle by the...

Magazine publishing is a huge market which caters to the needs of readers seeking information in various domains. Magazines can be segmented into two types, namely, Consumer Magazines and Trade Magazines. The Consumer Magazines segment deals...

An FSS is a type of satellite service that uses geosynchronous satellites for broadcasting purposes such as TV and radio, telecommunications, and satellite communication used by governments, military organizations, small and large enterprises,...

TV advertising is a platform that enables advertisers to create awareness and promote their products among consumers. Since television is the largest medium to reach people across the world, TV advertisers are keen to approach advertising channel...