Table of Contents
1 Introduction
1.1 Objectives of Study
1.2 Definition and Scope
1.2.1 Inclusions and Exclusions
1.3 Study Scope
1.3.1 Markets Covered
1.3.2 Years Considered for Study
1.4 Currency
1.5 Package Size
1.6 Market Stakeholders
2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Secondary Sources
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Data From Primary Sources
2.1.3 Secondary and Primary Research
2.1.3.1 Key Industry Insights
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.1.1 Approach for Capturing the Market Share By Bottom-Up Analysis (Demand Side)
2.2.2 Top-Down Approach
2.2.2.1 Approach for Capturing the Market Share By Top-Down Analysis (Supply Side)
2.3 Data Triangulation
2.4 Research Assumptions
3 Executive Summary
4 Premium Insights
4.1 Major Opportunities in Interactive Kiosk Market
4.2 Market, By Type
4.3 Market in APAC, By Vertical and Country
4.4 Market, By Region
4.5 Market, By Vertical
5 Market Overview
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Enhanced Shopping Experience for Customers
5.2.1.2 Lower Investment Costs Than Traditional Outlets
5.2.1.3 Enhanced Applications Other Than Conventional Ones
5.2.1.4 Innovations in Touch Screen Display and Glass Technology
5.2.2 Restraints
5.2.2.1 High Setup Cost and Need for Regular Maintenance
5.2.2.2 Rising Cyber Crime Incidents
5.2.3 Opportunities
5.2.3.1 Integration of Intelligent Personal Assistant and Knowledge Navigator Technology
5.2.3.2 Integration of Innovations and Advanced Technologies
5.2.4 Challenges
5.2.4.1 Growing Usage of Tablets and Mobile Kiosks for Online Shopping
5.2.4.2 Developing Kiosks Suitable for All Weather Conditions for Outdoor Applications
5.2.5 Winning Imperative
5.2.5.1 Growing Deployment of Interactive Kiosks for Physically Challenged Individuals
5.2.5.2 Increasing Number of Smart Cities and Smart Infrastructure
6 Industry Trends
6.1 Introduction
6.2 Value Chain Analysis
6.3 Regulatory Standards
6.4 Key Trends
6.4.1 Increasing Use of Customized Interactive Kiosks
6.4.2 Increasing Use of High-Resolution Displays in Interactive Kiosks
6.4.3 Interactive Kiosks Emerging in Real Estate Marketing
6.4.4 Use of Kiosks to Display Brand Marketing Campaigns When Not in Use for Ordering
6.4.5 Kiosks With Video Chat Services
7 Interactive Kiosk Market, By Offering
7.1 Introduction
7.2 Hardware
7.2.1 Displays
7.2.1.1 Displays Play A Vital Part in Interactive Kiosks
7.2.2 Printers
7.2.2.1 Printers Used to Generate and Dispense Tickets, Bills, Coupons, Or Any Graphics
7.2.3 Others
7.3 Software & Services
7.3.1 Software & Services are Expected to Grow at Higher CAGR in Market During Forecast Period
8 Interactive Kiosk Market, By Type
8.1 Introduction
8.2 Bank Kiosks
8.2.1 Market for Bank Kiosks to Grow at Highest CAGR During Forecast Period
8.3 Self-Service Kiosks
8.3.1 Information Kiosks
8.3.1.1 Information Kiosks are Widely Used in Corporate and Healthcare Sectors
8.3.2 Ticketing Kiosks
8.3.2.1 Ticketing Kiosks are Deployed in Movie Theaters, Sporting Events, Concerts, and Amusement Parks
8.3.3 Photo Kiosks
8.3.3.1 Photo Kiosks are Primarily Used in Retail, Hospitality, and Entertainment Verticals
8.3.4 Patient-Interactive Kiosks
8.3.4.1 Patient-Interactive Kiosks Enable Patients to Get Key Information Related to Vision, Blood Pressure, Etc.
8.3.5 Check-In Kiosks
8.3.5.1 Check-In Interactive Kiosks are Suitable for Transportation, Hospitality, and Entertainment Sectors
8.3.6 Employment Kiosks
8.3.6.1 Employment Kiosks are Mainly Deployed in Corporate Sector to Access Information Pertaining to Pay and Benefits
8.3.7 Casino Kiosks
8.3.7.1 Casino Kiosks are Deployed in Entertainment and Hospitality Sectors to Provide Information Regarding Special Offers
8.3.8 Others
8.4 Vending Kiosks
8.4.1 Food and Beverage Vending Kiosks
8.4.1.1 Food and Beverage Vending Kiosks Provide Fast Services to Buyers
8.4.2 Others
9 Interactive Kiosk Market, By Location
9.1 Introduction
9.2 Indoor
9.2.1 Indoor Kiosks Offer Viable Alternative in Closed Environments
9.3 Outdoor
9.3.1 Outdoor Kiosks Should Provide Durablelity to Match Outside Environments
10 Interactive Kiosk Market, By Panel Size
10.1 Introduction
10.2 17”–32”
10.2.1 Panel Size of 17”–32” are Widely Used in Interactive Kiosks
10.3 Above 32”
10.3.1 Interactive Kiosks With Panel Size Above 32” Expected to Witness Higher Growth Rate During Forecast Period
11 Interactive Kiosk Market, By Vertical
11.1 Introduction
11.2 Retail
11.2.1 Retail to Hold Largest Share of Market in 2025
11.3 Healthcare
11.3.1 Requirement for Timely Monitoring to Increase Demand for Interactive Kiosk for Healthcare
11.4 Banking and Financial Services
11.4.1 Market for Banking and Financial Services to Grow at Highest Rate During Forecast Period
11.5 Government
11.5.1 Requirement for User-Friendly and Highly Efficient Kiosks to Boost Market for Government Vertical
11.6 Transportation
11.6.1 Roadway Transport
11.6.1.1 Information, Ticketing, and Wayfinding Kiosks are Mainly Deployed in Roadway Transport
11.6.2 Railway Transport
11.6.2.1 Ticketing Kiosks Help Travelers Book Tickets Easily in Advance
11.6.3 Airway Transport
11.6.3.1 Kiosks are Used in Airports Especially for Check-In and Ticketing
11.7 Hospitality
11.7.1 Use of Kiosks in Hotels and Restaurants for Check-In and Placing Orders to Facilitate Market Growth
11.8 Entertainment
11.8.1 Deployment of Kiosks in Casinos, Parks, and Museums to Boost Market Growth
11.9 Others
12 Geographic Analysis
12.1 Introduction
12.2 North America
12.2.1 US
12.2.1.1 US Accounts for Largest Share of North American Interactive Kiosk Market
12.2.2 Canada
12.2.2.1 Canada Holds Second-Largest Position in North American Market
12.2.3 Mexico
12.2.3.1 Mexico Holds A Smaller But Significant Share in Market
12.3 Europe
12.3.1 Germany
12.3.1.1 Market in Germany to Grow at Significant CAGR During Forecast Period
12.3.2 UK
12.3.2.1 UK to Hold Largest Size of European Market in 2025
12.3.3 France
12.3.3.1 Market in France to Grow at Highest CAGR During 2020–2025
12.3.4 Rest of Europe
12.3.4.1 Market in Rest of Europe to Continue to Grow at Remarkable Rate During Forecast Period
12.4 APAC
12.4.1 China
12.4.1.1 China Holds Second-Largest Position in Market in APAC
12.4.2 Japan
12.4.2.1 Japan Accounts for Largest Size of Market in APAC
12.4.3 South Korea
12.4.3.1 South Korea Contributes Significantly to Market in APAC
12.4.4 India
12.4.4.1 Market in India to Grow at Highest CAGR During Forecast Period
12.4.5 Rest of APAC
12.4.5.1 Adoption of Interactive Kiosks in Various Industries in Other Asian Countries to Drive Market
12.5 RoW
13 Competitive Landscape
13.1 Introduction
13.2 Ranking Analysis of Key Players in Interactive Kiosk Market
13.3 Competitive Situations and Trends
13.3.1 Product Launches/Developments
13.3.2 Partnerships/Collaborations
13.3.3 Contracts
13.4 Competitive Leadership Mapping, 2019
13.4.1 Visionary Leaders
13.4.2 Dynamic Differentiators
13.4.3 Innovators
13.4.4 Emerging Companies
14 Company Profiles
14.1 Key Players
(Business Overview, Products/Services/Solutions Offered, Recent Developments, SWOT Analysis, MnM View)*
14.1.1 Kiosk Information Systems
14.1.2 Olea Kiosks Inc.
14.1.3 Frank Mayer and Associates, Inc.
14.1.4 Source Technologies
14.1.5 NCR Corporation
14.1.6 Diebold Nixdorf
14.1.7 Embross
14.1.8 Meridian Kiosks
14.1.9 Redyref Interactive Kiosks
14.1.10 Lilitab, LLC
*Business Overview, Products/Services/Solutions Offered, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.
14.2 Right to Win
14.3 Other Important Players
14.3.1 Kal
14.3.2 Acante Solutions Limited
14.3.3 Slabbkiosks
14.3.4 Advantech Co., LTD.
14.3.5 Intuiface
14.3.6 Zivelo
14.3.7 Aila Technologies, Inc.
14.3.8 Advanced Kiosks
14.3.9 Dynatouch
14.3.10 Peerless-Av
15 Appendix
15.1 Discussion Guide
15.2 Knowledge Store: Marketsandmarkets’ Subscription Portal
15.3 Available Customizations
15.4 Related Reports
15.5 Author Details
List of Tables
Table 1 Interactive Kiosk Market, By Offering, 2016–2025 (USD Billion)
Table 2 Market, By Type, 2016–2025 (USD Billion)
Table 3 Market, By Type, 2016–2025 (Thousand Units)
Table 4 Market for Bank Kiosks, By Location, 2016–2025 (USD Million)
Table 5 Market for Bank Kiosks, in Terms of Value and Volume, 2016–2025 (USD Million, Thousand Units)
Table 6 Market for Bank Kiosks, By Region, 2016–2025 (USD Million)
Table 7 Market for Self-Service Kiosks, By Subtype, 2016–2025 (USD Million)
Table 8 Market for Self-Service Kiosks, By Location, 2016–2025 (USD Million)
Table 9 Market for Self-Service Kiosks, By Vertical, 2016–2025 (USD Million)
Table 10 Market for Self-Service Kiosks, By Region, 2016–2025 (USD Million)
Table 11 Self-Service Kiosk Market for Information Kiosks, By Vertical, 2016–2025 (USD Million)
Table 12 Self-Service Kiosk Market for Information Kiosks, By Region, 2016–2025 (USD Million)
Table 13 Self-Service Kiosk Market for Ticketing Kiosks, By Vertical, 2016–2025 (USD Million)
Table 14 Self-Service Kiosk Market for Ticketing Kiosks, By Region, 2016–2025 (USD Million)
Table 15 Self-Service Kiosk Market for Photo Kiosks, By Vertical, 2016–2025 (USD Million)
Table 16 Self-Service Kiosk Market for Photo Kiosks, By Region, 2016–2025 (USD Million)
Table 17 Self-Service Kiosk Market for Patient Interactive Kiosks, By Region, 2016–2025 (USD Million)
Table 18 Self-Service Kiosk Market for Check-In Kiosks, By Vertical, 2016–2025 (USD Million)
Table 19 Self-Service Kiosk Market for Check-In Kiosks, By Region, 2016–2025 (USD Million)
Table 20 Self-Service Kiosk Market for Employment Kiosks, By Vertical, 2016–2025 (USD Million)
Table 21 Self-Service Kiosk Market for Employment Kiosks, By Region, 2016–2025 (USD Million)
Table 22 Self-Service Kiosk Market for Casino Kiosks, By Vertical, 2016–2025 (USD Million)
Table 23 Self-Service Kiosk Market for Casino Kiosks, By Region, 2016–2025 (USD Million)
Table 24 Self-Service Kiosk Market for Other Kiosks, By Vertical, 2016–2025 (USD Million)
Table 25 Self-Service Kiosk Market for Other Kiosks, By Region, 2016–2025 (USD Million)
Table 26 Interactive Kiosk Market for Vending Kiosks, By Subtype, 2016–2025 (USD Million)
Table 27 Market for Vending Kiosks, By Location, 2016–2025 (USD Million)
Table 28 Market for Vending Kiosks, By Vertical, 2016–2025 (USD Million)
Table 29 Market for Vending Kiosks, By Region, 2016–2025 (USD Million)
Table 30 Vending Kiosk Market for Food and Beverage Vending Kiosks, By Vertical, 2016–2025 (USD Million)
Table 31 Vending Kiosk Market for Food and Beverage Vending Kiosks, By Region, 2016–2025 (USD Million)
Table 32 Vending Kiosk Market for Other Kiosks, By Vertical, 2016–2025 (USD Million)
Table 33 Vending Kiosk Market for Other Kiosks, By Region, 2016–2025 (USD Million)
Table 34 Market, By Location, 2016–2025 (USD Billion)
Table 35 Market for Indoor Location, By Type, 2016–2025 (USD Million)
Table 36 Market for Outdoor Location, By Type, 2016–2025 (USD Million)
Table 37 Market, By Panel Size, 2016–2025 (USD Billion)
Table 38 Market, By Vertical, 2016–2025 (USD Billion)
Table 39 Market for Retail Vertical, By Type, 2016–2025 (USD Million)
Table 40 Market for Retail Vertical, By Region, 2016–2025 (USD Million)
Table 41 Market for Healthcare Vertical, By Type, 2016–2025 (USD Million)
Table 42 Market for Healthcare Vertical, By Region, 2016–2025 (USD Million)
Table 43 Market for Banking and Financial Services, By Region, 2016–2025 (USD Million)
Table 44 Market for Government Vertical, By Type, 2016–2025 (USD Million)
Table 45 Market for Government Vertical, By Region, 2016–2025 (USD Million)
Table 46 Market for Transportation Vertical, By Type, 2016–2025 (USD Million)
Table 47 Market for Transportation Vertical, By Region, 2016–2025 (USD Million)
Table 48 Market for Hospitality Vertical, By Type, 2016–2025 (USD Million)
Table 49 Market for Hospitality Vertical, By Region, 2016–2025 (USD Million)
Table 50 Interactive Kiosk Market for Entertainment Vertical, By Type, 2016–2025 (USD Million)
Table 51 Market for Entertainment Vertical, By Region, 2016–2025 (USD Million)
Table 52 Market for Others, By Type, 2016–2025 (USD Million)
Table 53 Market for Others, By Region, 2016–2025 (USD Million)
Table 54 Market, By Region, 2016–2025 (USD Billion)
Table 55 Market in North America, By Country, 2016–2025 (USD Million)
Table 56 Market in North America, By Type, 2016–2025 (USD Million)
Table 57 Market in North America, By Location, 2016–2025 (USD Million)
Table 58 Market in North America, By Vertical, 2016–2025 (USD Million)
Table 59 Market in US, By Type, 2016–2025 (USD Million)
Table 60 Market in US, By Location, 2016–2025 (USD Million)
Table 61 Market in Canada, By Type, 2016–2025 (USD Million)
Table 62 Market in Canada, By Location, 2016–2025 (USD Million)
Table 63 Market in Mexico, By Type, 2016–2025 (USD Million)
Table 64 Market in Mexico, By Location, 2016–2025 (USD Million)
Table 65 Market in Europe, By Country, 2016–2025 (USD Million)
Table 66 Market in Europe, By Type, 2016–2025 (USD Million)
Table 67 Market in Europe, By Location, 2016–2025 (USD Million)
Table 68 Market in Europe, By Vertical, 2016–2025 (USD Million)
Table 69 Market in Germany, By Type, 2016–2025 (USD Million)
Table 70 Market in Germany, By Location, 2016–2025 (USD Million)
Table 71 Market in UK, By Type, 2016–2025 (USD Million)
Table 72 Market in UK, By Location, 2016–2025 (USD Million)
Table 73 Market in France, By Type, 2016–2025 (USD Million)
Table 74 Market in France, By Location, 2016–2025 (USD Million)
Table 75 Interactive Kiosk Market in Rest of Europe, By Type, 2016–2025 (USD Million)
Table 76 Market in Rest of Europe, By Location, 2016–2025 (USD Million)
Table 77 Market in APAC, By Country, 2016–2025 (USD Million)
Table 78 Market in APAC, By Type, 2016–2025 (USD Million)
Table 79 Market in APAC, By Location, 2016–2025 (USD Million)
Table 80 Market in APAC, By Vertical, 2016–2025 (USD Million)
Table 81 Market in China, By Type, 2016–2025 (USD Million)
Table 82 Market in China, By Location, 2016–2025 (USD Million)
Table 83 Market in Japan, By Type, 2016–2025 (USD Million)
Table 84 Market in Japan, By Location, 2016–2025 (USD Million)
Table 85 Market in South Korea, By Type, 2016–2025 (USD Million)
Table 86 Market in South Korea, By Location, 2016–2025 (USD Million)
Table 87 Market in India, By Type, 2016–2025 (USD Million)
Table 88 Market in India, By Location, 2016–2025 (USD Million)
Table 89 Market in Rest of APAC, By Type, 2016–2025 (USD Million)
Table 90 Market in Rest of APAC, By Location, 2016–2025 (USD Million)
Table 91 Market in RoW, By Country, 2016–2025 (USD Million)
Table 92 Market in RoW, By Type, 2016–2025 (USD Million)
Table 93 Market in RoW, By Location, 2016–2025 (USD Million)
Table 94 Market in RoW, By Vertical, 2016–2025 (USD Million)
Table 95 Market in Middle East, By Type, 2016–2025 (USD Million)
Table 96 Interactive Kiosk Market in Africa, By Type, 2016–2025 (USD Million)
Table 97 Market in South America, By Type, 2016–2025 (USD Million)
Table 98 Market in Middle East, By Location, 2016–2025 (USD Million)
Table 99 Market in Africa, By Location, 2016–2025 (USD Million)
Table 100 Market in South America, By Location, 2016–2025 (USD Million)
Table 101 Product Launches/Developments, 2018–2019
Table 102 Partnerships/Collaborations, 2017–2019
Table 103 Contracts, 2017–2019
List of Figures
Figure 1 Market Segmentation
Figure 2 Interactive Kiosk Market: Research Design
Figure 3 Market Size Estimation Methodology: Approach 1 (Supply Side): Revenue of Market Players
Figure 4 Market Size Estimation Methodology: Approach 2 (Demand Size) – Bottom-Up Market Estimation for Interactive Kiosk, By Type
Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
Figure 6 Market Size Estimation Methodology: Top-Down Approach
Figure 7 Data Triangulation
Figure 8 Assumptions of Research Study
Figure 9 Interactive Kiosk Market, 2016–2025
Figure 10 Software & Services Expected to Witness Higher Growth Rate in Market During Forecast Period
Figure 11 Vending Kiosk Expected to Hold Largest Share in Market in 2025
Figure 12 Indoor Kiosk Expected to Hold Larger Share in Market in 2025
Figure 13 Panel Size of 17”–32” Expected to Hold Larger Share in Market in 2025
Figure 14 Retail Verticals to Hold Largest Share in Market in 2025
Figure 15 North America Held Largest Share of Market in 2019
Figure 16 North America Expected to Hold Largest Share During Forecast Period
Figure 17 Market for Bank Kiosk Expected to Witness Highest Growth Rate During Forecast Period
Figure 18 Retail Verticals Held Largest Share of Interactive Kiosk Market in APAC in 2019
Figure 19 US Dominated Market in 2019
Figure 20 Banking & Financial Services to Witness Highest Growth in Market During Forecast Period
Figure 21 Enhanced Shopping Experience With Self-Service Interactive Kiosks Triggers Growth of Market
Figure 22 Impact Analysis: Drivers
Figure 23 Major Value Added During Assembly & Manufacturing and Software Integration Phases
Figure 24 Interactive Kiosk Market, By Offering
Figure 25 Software & Services to Dominate Market During Forecast Period
Figure 26 Market, By Hardware
Figure 27 Market, By Type
Figure 28 Market for Bank Kiosks to Grow at Highest CAGR During Forecast Period
Figure 29 Self-Service Kiosk Market for Patient Interactive Kiosks, By Vertical, 2016–2025 (USD Million)
Figure 30 Market, By Location
Figure 31 Outdoor Kiosk to Grow at Highest Rate in Market During Forecast Period
Figure 32 Interactive Kiosk Market, By Panel Size
Figure 33 Panel Size of 17”–32” to Dominate Market During Forecast Period
Figure 34 Market, By Vertical
Figure 35 Retail Vertical to Hold Largest Size of Market in 2020
Figure 36 Market for Banking and Financial Services, By Type, 2016–2025 (USD Million)
Figure 37 Market for Transportation Vertical Based on Transportation Mode
Figure 38 Market, By Region
Figure 39 Market in North America
Figure 40 Market Snapshot: North America
Figure 41 Interactive Kiosk Market in Europe
Figure 42 Market Snapshot: Europe
Figure 43 Market in APAC
Figure 44 Market Snapshot: APAC
Figure 45 Market in RoW
Figure 46 Market Snapshot: RoW
Figure 47 Market: Key Growth Strategy Adopted By Companies From 2017 T0 2019
Figure 48 Market: Ranking of Key Companies
Figure 49 Market (Global) Competitive Leadership Mapping, 2019
Figure 50 NCR Corporation: Company Snapshot
Figure 51 Diebold Nixdorf: Company Snapshot
