Point-of-Sales Systems in Retail: Technologies and Usage Cases - Gaining customer insight while improving the in-store experience

Table of Contents
1 Introduction 3
2 PoS Technologies and Opportunities 4
2.1 PoS considerations 4
2.2 PoS hardware 5
2.3 PoS software 6
2.4 Self-checkout terminals 7
2.5 Mobile PoS systems 8
2.6 Automated PoS systems 9
2.7 Biometric payment 9
3 PoS Challenges 10
3.1 IT Security 10
3.2 Theft prevention 11
3.3 Bringing online PoS systems to stores 12
4 Market Size and Vendor Landscape 13
4.1 Innovation drivers 13
4.2 Market outlook 14
4.3 Market forecast 15
4.4 PoS vendors 17
5 Retailer Usage Cases 19
5.1 California Fresh Market 19
5.2 Redner's Markets 19
5.3 Beauty Base 19
5.4 European DIY Retailer 20
5.5 WHSmith 20
6 Advice for ICT Vendors and Retailers 21
6.1 Advice for ICT vendors 21
6.2 Advice for retailers 22
7 Appendix 24
7.1 Definitions 24
7.2 Further reading 25
7.3 Contact the author 25
7.4 Contact Us 26

List of Tables
Table 1: Related technologies 16
Table 2: PoS vendor overview (1) 17
Table 3: PoS vendor overview(2) 18

List of Figures
Figure 1: PoS functionality 5
Figure 2: PoS technology drivers and functionality 14
Figure 3: PoS systems in retail - global market size (US $m) and growth 15