ICT investment trends in Canada; Enterprise ICT spending patterns through to the end of 2017

Table of Contents

1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Communications expenditure
1.4.5 Cloud computing budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions

2 ICT investment priorities and vendor satisfaction
2.1 Introduction
2.1.1 Enterprise applications
2.1.2 Business intelligence
2.1.3 Green IT and virtualization
2.1.4 Cloud computing

3 ICT procurement trends
3.1 Introduction
3.2 Business objectives influencing IT investment strategy
3.3 ICT provider selection
3.4 Key decision maker for purchasing technology

4 Summary
4.1 Backed by positive economic growth, Canadian enterprises are optimistic about their ICT expenditure

5 Appendix
5.1 Definitions
5.2 Further reading
5.3 Contact the authors

List of Figures

Figure 1: Canadian enterprise ICT survey industry breakdown
Figure 2: Canadian enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Canadian enterprises
Figure 4: Canadian enterprises' (external) ICT budget allocation, 2015 and 2016
Figure 5: Canadian enterprises' average hardware budget allocation
Figure 6: Average allocation of software budgets in Canadian enterprise market
Figure 7: Canadian enterprises' average IT services budget allocation
Figure 8: Canadian enterprises' average communications expenditure
Figure 9: Canadian enterprises' average cloud computing budget allocation by technology
Figure 10: Canadian enterprises' average cloud computing budget allocation by implementation type
Figure 11: Canadian enterprises' ICT budget allocation by function, 2015 and 2016
Figure 12: Outsourced IT functions - Canadian enterprises' current and future outsourcing priorities
Figure 13: Enterprise applications - Canadian enterprises' current and future investment priorities
Figure 14: Enterprise applications - selected primary provider and vendor satisfaction among Canadian enterprises
Figure 15: Business intelligence - Canadian enterprises' current and future investment priorities
Figure 16: Business intelligence - selected primary provider and vendor satisfaction among Canadian enterprises
Figure 17: Green IT and virtualization - Canadian enterprises' current and future investment priorities
Figure 18: Green IT and virtualization - selected primary provider and vendor satisfaction among Canadian enterprises
Figure 19: Cloud computing - Canadian enterprises' current and future investment priorities
Figure 20: Cloud computing - selected primary provider and vendor satisfaction among Canadian enterprises
Figure 21: Business objectives which influence Canadian enterprises' IT investment strategy
Figure 22: Factors influencing Canadian enterprises' decision to choose an ICT provider
Figure 23: Role of key entities in making ICT purchasing decisions